About this course

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De-escalation – the word that is perhaps thrown around the most when discussing law enforcement-related topics. Yet, it also is perhaps the most misunderstood and misappropriated word when addressing these topics as well. What is de-escalation? How should it be trained? Is it the “cure all” that many make it out to be?

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Appropriate Audience

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Sworn Personnel, Correctional Officers, Dispatchers, Trainers, Supervisors, Investigators

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Course Length

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8 hours

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Course Takeaways

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• The Truths of De-escalation
• Emotional Discipline: You Cannot Help Someone in Crisis if You Are in Crisis Yourself
• Dealing with Persons in Crisis: A Law Enforcement Dilemma
• Response Tactics for Best Possible Outcomes

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