The Leading Edge FTO: Putting the "T" Back In FTO

About this course

Field Training Officers (FTOs) serve in one of the most critical roles of any organization. Beyond training new or lateral officers, they are key in building organizational culture. The Leading Edge FTO is designed for current FTOs and Supervisors and intentionally challenges the “the way we’ve always done it”. Over time, there has become less emphasis on training, to a focus almost entirely on evaluating and documenting. The real goal should be to train and mentor the next generation of officers to successfully serve their communities.

Regardless of the “system” (PTO, San Jose Model, etc.) this program focuses on the FTO being an exceptional trainer first with emphasis on HOW to teach trainees.

Appropriate Audience

Any agency personnel who interact with the public. Supervisors of those who interact with the public.

Course Length

16 hours

Course Takeaways

Through guided discussion, group exercises, and video analysis, attendees will explore the following:

  • The Effect of Personalities on Culture
  • Traits of a High-Performing Organization
  • Defining Culture: A Case Study
  • Mission Statements: More Than Words on a Wall
  • Defining the WAY the Organization Does the Work
  • Ritualizing Organizational Fundamentals
  • Communicating for Integration of the Culture
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Upcoming Class Sessions

Wed
,
Mar 1, 2023
Madison
,
WI
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Wed
,
Jun 7, 2023
Fredericksburg
,
VA
Register Now

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